Subscription terms and conditions

COMPANY INFORMATION

Cenex ApS
Skovlytoften 23
2840 Holte
Denmark
VAT: DK-36721812
info@bodymeal.dk
+45 40 71 99 75

My account

Under ’My account’ you can see your most recent orders, manage your delivery and invoicing address and change your password and account details.

Subscription

In order to take out a BODY MEAL™ subscription, you must be 18 years of age.

Once your subscription has been set up, you will receive BODY MEAL™ products every month sent to the address provided.

Your products will be dispatched immediately after your first order and then every 30 days. We put 32 sachets in every order – in case you run out before the next delivery or should you wish to give them to a good friend.

Prices

All prices are in Danish kroner (DKK) incl. 25% VAT.

The price for a subscription consists of a monthly subscription charge.

Prices and freight charges can be amended by BODY MEAL™ at any time. You are bound by the prices that are applicable at which you took out your BODY MEAL™ subscription.

Payment

When taking out a BODY MEAL™ subscription, you accept that you will pay the monthly subscription charge until the subscription is cancelled.

The first subscription charge must be paid immediately in connection with the setting up of the subscription and subsequent payments are debited from your account after 30 days. The amount is debited prior to dispatch of your order.

Payment for subscription is carried out by credit or debit card, and the following forms of payment may be used:

  • Dankort
  • Visa/Dankort
  • Visa and Visa Electron
  • MasterCard
  • Maestro

You accept that we can charge monthly payments from your credit or debit card without further authorisation.

If you are due to change, delete or renew your payment card, you can carry out the changes for your payment via ‘My account’ on the website.

We draw your attention to the fact that special offers and discounts cannot be combined with existing discounts, reduced-price goods or price campaigns.

Levering

We offer free delivery to subscription customers in Denmark. In the event of deliveries outside Denmark, we impose freight charges. Read more here >>>

Delivery time

Your products will be dispatched within 2 business days of receipt of your order.
Read more >>>

You can follow your order in the tracking advice you receive when we send the product to you.

CANCELLATION AND AUTOMATIC RENEWAL

There is no minimum contract term, and you can cancel, amend or suspend your subscription under ‘My account’ at any time.

BODY MEAL™ can cancel the subscription at any time without any obligation to inform you of the reason for this.

Claims

Please contact BODY MEAL™ immediately after receipt if the product is damaged, or is otherwise defective in any way. Please take pictures of the product or send an email to info@bodymeal.dk.

Your purchase is subject to the Danish Sales of Goods Act. As a consumer, you have a 2-year warranty, which means that you are either entitled to a new product, a refund or a reduction in price – depending on the situation concerned. You can make a claim within a reasonable period of discovery of the defect. A claim within two months is regarded as a reasonable period. We refund within reason the freight costs that you may have incurred in connection with return of the product, provided that the claim is justified.

In the event of damage, please return the product to our warehouse:

Handikuvertering A/S
Walgerholm 16-18
3500 Værløse
Tlf: 44974475
Att: Body Meal

We do not accept packages without delivery or packages sent cash on delivery.

Cancellation of purchase

Pursuant to the provisions of the Danish Consumer Protection Act, you have the right of cancellation of your purchase for a period of up to 14 days. The 14-day right of cancellation is calculated from the date on which you receive the goods. Please contact BODY MEAL™ by sending an email to info@bodymeal.dk.

If you cancel your purchase, you must pay the costs of returning the product yourself, and the product must be returned to our warehouse in the same condition in which it was received.

Handikuvertering A/S
Walgerholm 16-18
3500 Værløse
Tel. +45 4497 4475
Attn.: Body Meal

We do not accept packages without delivery or packages sent cash on delivery.

Refunds

If you exercise your right of cancellation, we will refund all payment we have received from you.
We will withhold the refund until we have received the goods at our warehouse and the condition of the goods has been approved.

The refund will be effected using the same means of payment that you used for your purchase, unless you have expressly requested otherwise.

Legislation

The purchase of products at www.bodymeal.dk is subject to the rules of Danish law.